Users with these kinds of connections may have difficulty connecting to computers through GoToMyPC. Make sure that both your client and host computers meet our minimum internet connection requirements - Satellite, dial-up and other non-broadband internet connections do not meet our recommended connection requirements.Run the GoToMyPC Connection Wizard - The GoToMyPC Connection Wizard may be able to resolve the issue and improve performance by locating and storing optimal connection settings to our data servers.
TEST MY GOTOMEETING APP SOFTWARE
Learn more about configuring your security software to work with GoToMyPC. Firewalls could also interfere during communication streaming, causing it to fail. Make sure that firewalls or other types of security software are not blocking GoToMyPC - The firewalls and other security software may prevent GoToMyPC from successfully connecting to your host computer.Run a Connection Test - The Connection Test checks to see if your GoToMyPC app is able to communicate with our servers.Read through these troubleshooting tips to test your GoToMyPC connection or resolve any connection issues. If you see a "Communicating with server." message or a GoToMyPC icon with a red X, you are experiencing connection issues.
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